Subscription and team onboarding

How to change your email address

Update the account email

Written by Gustavo Simões Braga
Updated over a week ago

Updating your profile in Placker

How to change name, initials, privacy options, etc.

Written by Gustavo Simões Braga
Updated over a week ago

How do I log out from the app?

How do I sign out from Placker and end the current session

Written by Reinder Visser
Updated over a week ago

Why do I see an empty organization where I can't create boards

Organization access level

Written by Gustavo Simões Braga
Updated over a week ago

How to add a member to a subscription

Include new users in the organizations, boards and subscriptions by inviting them to boards and setting the correct role/member type.

Written by Gustavo Simões Braga
Updated over a week ago

How to remove a member from your subscription

Block or delete a user from a subscription

Written by Gustavo Simões Braga
Updated over a week ago

Board members: how to add and remove

How do I manage, add members, delete member, update, remove or block member role for my board?

Written by Reinder Visser
Updated over a week ago

How to restrict creating Boards and Organizations

Remove access to create new boards and organizations

Written by Reinder Visser
Updated over a week ago

Detail overview of user actions related to the role types.

Written by Reinder Visser
Updated over a week ago

Why are new added users becoming part of my subscription?

Written by Gustavo Simões Braga
Updated over a week ago

How to update billing information and company data

Changes in address, invoice reference, country, VAT, and other form field details

Written by Gustavo Simões Braga
Updated over a week ago

How to update the payment method

When a subscription is overdue or a credit card is expired, you can renew your subscription payment

Written by Gustavo Simões Braga
Updated over a week ago

Plans with card mirroring and mirror limits

What plan contains card mirroring, is it available in Basic, Pro or Enterprise? Limitations and constraints. Can Trello members mirror?

Written by Gustavo Simões Braga
Updated over a week ago

Discount for nonprofits and educational organizations

Get a special offer if you work in institutions such as a school, university, NGO, etc.

Written by Gustavo Simões Braga
Updated over a week ago

How to access your subscription invoices

Find latest invoice and receipt documents with charges and our VAT ID

Written by Gustavo Simões Braga
Updated over a week ago

How do I start or add a subscription?

I want to create a subscription, how does this work?

Written by Reinder Visser
Updated over a week ago

Placker overview page

Where is my overview page, what can I do on the overview page?

Written by Reinder Visser
Updated over a week ago

Using the "Change subscription" button to navigate between multiple subscriptions

Multiple Placker accounts

Written by Gustavo Simões Braga
Updated over a week ago

What is the currency of prices, Euros or US Dollars?

Written by Gustavo Simões Braga
Updated over a week ago

How do I set the Trello token to another user to fix a sync issue?

Written by Gustavo Simões Braga
Updated over a week ago

How do I change or reset my password?

I forgot my password or would like to change it, where can I do this?

Written by Reinder Visser
Updated over a week ago

Can I change the access level of specific cards or boards so that some members don't see information in some cards?

Written by Gustavo Simões Braga
Updated over a week ago

How do I get an invoice or quote so I can approve the purchase internally?

Written by Gustavo Simões Braga
Updated over a week ago

Is the payment per year or per month?

Written by Gustavo Simões Braga
Updated over a week ago

Is Placker included in Trello Gold or Trello Business Class as one of the free power-ups?

Written by Gustavo Simões Braga
Updated over a week ago

Should I add all my Trello members? What is considered an active member?

Written by Gustavo Simões Braga
Updated over a week ago

How much does Placker cost? Is there a free plan?

Written by Gustavo Simões Braga
Updated over a week ago

My payment resulted in an error, it was not accepted, what should I do?

There is a “We could not process your payment” message.

Written by Gustavo Simões Braga
Updated over a week ago

What payment methods do you accept?

Written by Gustavo Simões Braga
Updated over a week ago

I see duplicate members in the members page, how do I fix this?

Written by Gustavo Simões Braga
Updated over a week ago

The value shown in the start subscription page is not correct, what did I do wrong?

Written by Gustavo Simões Braga
Updated over a week ago

How do I subscribe with only one member?

Starting with a single member, not two members minimum

Written by Gustavo Simões Braga
Updated over a week ago

What features are included during the trial period?

Written by Gustavo Simões Braga
Updated over a week ago

How do I upgrade or downgrade my account?

Written by Gustavo Simões Braga
Updated over a week ago

Do you offer discounts for nonprofits 501c3?

Written by Gustavo Simões Braga
Updated over a week ago