Placker

Transaction blocked by the bank - the payment can be flagged as a fraud, “do not honor” code. In this case, contacting the bank usually solves the problem

Cancelled credit card by expiration or closed by the user

Incorrect information - double check the numbers input

Invalid address - make sure it is related to the one registered by the bank

- Insufficient funds  on your credit card
- Transaction blocked by the bank - the payment can be flagged as a fraud, “do not honor” code. In this case, contacting the bank usually solves the problem
- Cancelled credit card by expiration or closed by the user
- Incorrect information - double check the numbers input
- Invalid address - make sure it is related to the one registered by the bank

Following the instructions above makes the payment work in most cases. If you are still facing issues, please get in touch with your bank or contact us in the chat if it doesn't work.

There is a “We could not process your payment” message.

My payment resulted in an error, it was not accepted, what should I do?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you