This is answered in this section: http://help.placker.com/en/articles/451416-how-does-the-board-import-from-trello-work#troubleshooting
Why can’t I see a board in the list when I try to import from Trello?
Why can’t I see a board in the list when I try to import from Trello?

Written by Gustavo Simões Braga. Updated over a week ago
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